Frequently Asked Questions

Can I request a specific apartment & can an apartment be held?

Yes, you may select a specific apartment. Contact us today for more information about holding an available apartment home.

Is there an application fee?

$75 application + $175 admin fee

When is rent due and how can I pay? Are there late fees? Is there a grace period?

Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 4th of the month.

Are utilities included?

Utilities are not included.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What happens if I need to move out before my lease expires?

A fee will be charged to residents who choose to break lease.

Is renter's insurance required?

A $15 facilities fee is added to your rent each month, which covers the apartment home. You may choose to acquire renter’s insurance to cover your personal belongings, but this is not required.

Do you offer credit reporting?

Yes, we offer credit reporting on rental payments, which can assist in building and maintaining good credit.

All residents will be enrolled in a 90-day free RentPlus trial. After 90 days of service, residents will be charged $8.95/month for an apartment with a single lease holder or $14.95/month for an apartment with multiple lease holders to continue the credit reporting service. Residents may opt out of RentPlus at any time and information regarding this procedure can be found in your lease agreement.

What leasing options are available?

Our lease terms range from 7-14 months.

What are the hours for the fitness center?

Our fitness center is open 24 hours for residents!

Do you offer valet trash service and/or recycling?

We offer valet trash pick up.

Are apartments cable ready? If so who is the provider? Is there a separate charge?

Yes, our apartments are cable ready and serviced by Spectrum. Service level and cost is resident responsibility.

Are the apartments wired for Wifi? Is there a preferred provider?

Yes, our apartments are wifi ready and serviced by Spectrum. Service level and cost is resident responsibility.

Do you have package lockers/how do I get my packages?

We are happy to offer 24-hour Luxer One package lockers that will hold your deliveries until you are available to pick them up.

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

Breathe easy. We are a smoke free community.

What do I do if someone parks in my parking spot? What is the policy for guest parking?

One parking permit is issued per leaseholder. Guests may park in visitor spaces and all parking is on a first-come, first-serve basis. Private garages are available to lease. Contact the leasing office for details.

Do you allow pets? What is the pet policy?

We welcome most dogs and cats. Some breed restrictions apply.

All pets are screened using petscreening.com.

Restricted Breeds:

Akita
American Bulldog
American Staffordshire Terrier
Bull Terrier
Cane Corso
Chow Chow
Doberman Pinscher
Mastiff
Pit Bull
Pit Mix
Presa Canario
Rottweiler
Shar-Pei
Staffordshire Bull Terrier
Wolf
Wolf Dog Mix

What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?

Westchase Elementary School, Davidsen Middle School, Alonso High School

Do kitchen sinks have a garbage disposal?

Yes

Is there a bathtub or just a shower? Are they together or separate?

Walk-in showers are available in select apartment homes.

Are washers and dryers available? Are they in the apartment? What kind?

Yes, washers and dryers are included in the apartments.

What kind of kitchen appliances are in the apartment?

We have stainless steel appliances.

Does the apartment come with a microwave?

Yes

Do apartments have dishwashers?

Yes

Do the apartments have air conditioning?

Yes

Are stoves gas or electric?

Electric